Please read this cookie policy carefully as it contains important information on how we use cookies on our website. This policy should be read together with our Privacy Policy.
This cookie policy relates to your use of our website www.fasthosts.co.uk.
Our website may contain links to other websites owned and operated by certain trusted third parties (e.g. to make additional products and services available to you). These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you visit our website. We use cookies on our website to help us recognise you and your device and store some information about your preferences or past actions. For example, we may monitor how many times you visit the website, which pages you go to, products you purchased and which sites you navigate from. This information helps us to build a profile of our users and their customer journey around our website.
Cookies can be temporary and expire after your visit to our website ('session cookies') or they can remain on your hard drive until you or your browser erases them ('persistent cookies').
Some of the data collected via our use of cookies will be aggregated or statistical, which means that we will not be able to identify you individually. However, sometimes we may process your personal data via our use of cookies on our site. You should see our privacy policy for more information on this.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner's Office, or www.allaboutcookies.org.
When you first land on our website, you will be presented with our cookie banner. This tells you that cookies are used on our website and gives you the option to either 'Accept', 'Decline' or 'Manage Cookies'.
If you 'Accept', this means you are consenting to all non 'essential' cookies (those that give us extra information to help improve our website and services). They are a useful tool to allow us to develop and test new website features, remember you when you return to our website and carry out analytics on users who visit the website.
We don't ask for your consent for 'essential' cookies, as these are necessary for the website to function. This can include remembering what's in your basket when you move from page to page across the website, your language preference, facilitating transactions to buy our products and services and maintaining and securing our website.
Essential cookies used for these purposes are deployed automatically as soon as you land on our website. If you wish to use our website, you cannot opt out of these cookies as they are an essential and integral feature.
If you 'Decline', you can still use the website, but your experience around the site may be impaired.
If you choose to 'Manage Cookies', you can choose which 'non essential' cookies you wish to allow and tailor your consents accordingly.
You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the Cookie Policy link at the bottom of any page on our website and select 'Manage Preferences'. You can then adjust sliders against the type of cookies you want to manage. It may be necessary to refresh the page for the updated settings to take effect.
We use different types of cookies for different purposes.
As explained above, these cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information.
Performance: Analytical or performance cookies allow us to count visits to our website and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most (and least) popular, which links get clicked on most frequently and see how visitors generally move around the site.
We may use third party service providers (such as Google Analytics) to help us with this, however, the responsibility and control for the processing of data lies with us. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Functionality cookies: These cookies enable our website to provide enhanced functionality and personalisation, for example, remembering choices you have made in the past, such as your language preference or what your user name and password are so you can automatically log in. They can also be used to record what webpages you have viewed within our website and personalise adverts based on your activity. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Marketing or Targeting cookies: These cookies are used to deliver adverts more relevant to you and your interests. We store information on your user behaviour on our website and use this data for individual offers and our own direct marketing campaigns. For this purpose, we or our third party service provider create a profile of the services and websites you have accessed on the internet and assign them to appropriate categories. You will then be shown content or messages that are relevant to your profile.
They may also be used to limit the number of times you see an advertisement on our website and help measure the effectiveness of the advertising campaign.
Third Party Cookies: We allow certain third party providers to deploy cookies or similar technologies via our website. When you visit our website, data is collected and transmitted to that third party who reads and evaluates it in order to display personalised content. Unless you are a customer logged in to our site, we cannot identify you just from a visit to our website.
This data may also be passed on to other third parties so we encourage you to refer to the privacy policies of the third parties listed below. Please note that the third parties are responsible for the use of your data beyond our processing.
We also use the cookies of these third-party providers for our own purposes, for example, to display personalised advertising content on our website and on other sites that match your interests. These advertising campaigns can be evaluated, tracked and processed by us or our partners.
You will find the lists of cookies used by our website in the cookie management tool, found at the top of this page. There you can find out more information about what cookies we use and why.
Please contact our Data Protection Officer on privacy@fasthosts.com if you have any questions about this cookie policy or the information we hold about you.
This policy was last updated in January 2025.
We may change this policy from time to time, when we do we will inform you via the website.