Need help with domains?

Whatever you need help with, our teams are here if you need them.

A domain with us

If your domain is registered with us* you can use your support site to create and manage tickets to get help with your domains.

Not with Fasthosts?

If you don't currently have an account with Fasthosts, you can email us directly about general questions and complaints. We'll respond to any emails within 3 working days.

Releasing a domain

If you have purchased a domain through a reseller but are having trouble reaching them, you can follow our domain release process.

*If your domain name is shown as being on the LIVEDOMAINS tag when doing a WHOIS lookup, you can confirm that Fasthosts is the registrar for your domain.


Have something to report?

We care about your experience with our products and services. So if you suspect misuse or copyright infringement please get in touch so that we can get it sorted.

Reporting misuse

Let us know if you suspect hacking, email misuse (spam), virus activity or webspace abuse.

Suspected infringement

If you think someone has committed copyright or trademark infringement, please let us know.

Whistleblower system

We provide a secure and confidential technical channel for submitting your report through Integrity Line, with the option to remain anonymous if you choose.

Fasthosts Internet Ltd

2 Cathedral Walk

The Forum

Gloucester, GL1 1AU

Need to reach reception?

+44 (0)1452 541 285

Don't just take our word for it

5 star rating

Amazing!!

My ecommerce website of over 50k products loads in like one second now! Best money I have ever spent on a plugin!!

Shaun Wallace

5 star rating

Great experience

This WP hosting package is great value for money. Fasthosts have been great and so easy to work with, they take the guesswork out of hosting your site. I especially loved that it was fully compatible with WooCommerce.

Janice Hooly